Legal
Privacy Policy
Last updated: March 12, 2026
1. Introduction
Heliux Digital ("we," "us," "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at heliuxdigital.com (the "Site"), use our services, or otherwise interact with us.
This policy applies to all visitors, users, and clients of Heliux Digital. By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site or use our services.
2. Data Controller
For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, the data controller is:
3. Information We Collect
We collect information in several ways depending on how you interact with our Site and services:
3.1 Information You Provide Directly
When you fill out our preview request form, contact us, or engage our services, you may provide:
- Name and contact information (email address)
- Business name and website URL
- Business industry and description
- Project requirements and goals
- Any other information you choose to include in your communications with us
3.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
- Device information (browser type, operating system, device type)
- IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referring website or source
- Date and time of access
3.3 Analytics
We use privacy-focused analytics to understand how visitors interact with our Site. Our analytics solution does not use cookies for tracking, does not collect personally identifiable information, and is compliant with GDPR, CCPA, and PECR. All analytics data is aggregated and anonymized.
4. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: To respond to your inquiries, process preview requests, and deliver our web design, SEO, and GEO services
- Communication: To send you project updates, respond to your questions, and provide customer support
- Site improvement: To analyze usage patterns and improve our Site's functionality, content, and user experience
- Legal compliance: To comply with applicable laws, regulations, and legal processes
- Business operations: To manage our business, including billing, accounting, and internal reporting
5. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction that requires a legal basis for processing personal data, we rely on the following:
- Consent: When you voluntarily submit information through our forms or contact us directly
- Contractual necessity: When processing is necessary to perform our services under an agreement with you
- Legitimate interests: When processing is necessary for our legitimate business interests (such as improving our services and marketing), provided these interests do not override your fundamental rights
- Legal obligation: When processing is necessary to comply with a legal obligation
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service providers: With trusted third-party service providers who assist us in operating our Site and delivering our services (e.g., hosting providers, email services, analytics). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Legal requirements: When required by law, regulation, legal process, or governmental request
- Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case you will be notified of any change in ownership or use of your personal information
- With your consent: When you have given us explicit permission to share your information
7. Cookies and Tracking Technologies
Our Site uses minimal cookies and tracking technologies:
- Essential cookies: Required for the Site to function properly (e.g., session management, security). These cannot be disabled.
- Analytics: We use privacy-focused, cookie-free analytics that do not track individual users or store personal data.
We do not use advertising cookies, social media tracking pixels, or third-party marketing cookies. We do not engage in behavioral advertising or cross-site tracking.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Preview requests: Retained for up to 12 months after submission, or longer if you become a client
- Client project data: Retained for the duration of the business relationship plus 3 years for legal and accounting purposes
- Analytics data: Aggregated and anonymized; no individual-level data is retained
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), secure hosting infrastructure, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
GDPR Rights (EEA/UK Residents)
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data ("right to be forgotten")
- Right to restrict processing: Request limitation of how we process your data
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw consent at any time where processing is based on consent
CCPA Rights (California Residents)
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your privacy rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days (or sooner as required by applicable law).
11. International Data Transfers
Your information may be transferred to and processed in the United States, where our servers and operations are located. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. By using our Site and services, you consent to the transfer of your information to the United States. Where required by law, we implement appropriate safeguards (such as Standard Contractual Clauses) to protect your data during international transfers.
12. Third-Party Links
Our Site may contain links to third-party websites, services, or resources that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Children's Privacy
Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 16, please contact us at [email protected].
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our Site and services after any changes constitutes your acceptance of the updated policy.
15. Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us: